When your IT works, so do your people.

WHAT WE DO

“You’ve got to start with the customer experience and work backwards to the technology. You can’t start with the technology and try to figure out where you’re going to sell it.”
- Steve Jobs

Transparency. Simplicity. Empowering people. Putting the client at the center of every decision we make. Saying ‘no’ to a deeply-flawed status quo and turning the traditional managed IT services model on its head. These are our values.

Our most successful clients see IT as an investment, not an expense, and it’s our job to drive ROI. We’re the filter between your business and an industry that’s changing every day. We bring consulting, implementation, and support under one roof, so you can plan for the future and your people can get their jobs done.

samba|support

Our most popular service, sambasupport brings month-to-month, unlimited access to our HelpDesk for your IT support needs.

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samba|watch

We’ll proactively manage your entire network infrastructure around the clock with sambawatch server and network monitoring.

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samba|vault

Everything that’s important to you, backed up twice. Any backup system can fail, and sambavault gets you prepared for the worst.

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samba|cloud

Our clients have fully embraced the power of affordable cloud services for small businesses. Are you ready to make the switch?

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samba|mobile

You and your employees have mobile devices, but are you getting the most out of them? Is the sensitive data on them safe and secure? We can help.

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samba|.edu

You’re investing in the technology needed to run your business, now invest in training to get the most out of it.

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WHAT WE'RE ALL ABOUT

“If you need a machine and don’t buy it, then you will ultimately find that you have paid for it and don’t have it.”
- Henry Ford

NO LONG-TERM CONTRACTS

Nobody likes signing long-term contracts, so why would we ask you to do so? We’ll earn your business every month, no strings attached. Cancel any time, for any reason, period.

NO LOCK-IN EFFECT

You’ll stay with us because we provide kick-ass service, not because you’re afraid to leave or because the cost of switching is too high. You control the services – email, backup, file sharing, and more – that power your business, not us, so you have total flexibility.

KEEPING IT SIMPLE

Our office is where complexity and bureaucracy go to die. Straightforward pricing, no call centers, no long holds, no ticket numbers, no BS. You’ll get direct phone and email access to a single point of contact for anything that we can help with.

THE DETAILS

Computer geeks are a dime a dozen. We believe strong personal relationships, clear communication, attention to detail, and execution are key to providing top-notch service and practical solutions.

UNLIMITED SUPPORT

Stop stressing over how often you can call for help, or how long you can stay on the phone. Our customers get the help they need, when they need it, without blocks of hours or complicated pricing tiers.

BEING PROACTIVE, NOT FIGHTING FIRES

We take a proactive, process-driven approach to business technology, which detects and eliminates problems before they can affect your operations. We know how most helpdesk calls start, so we invest in the right tools to nip them in the bud.

TECHNOLOGY IS AN INVESTMENT, NOT AN EXPENSE

You’re hiring knowledge workers, and the tools they use to produce are computers, mobile devices, software, and bandwidth. A strong IT backbone is an investment in your people, and it’s our job to guide that investment.

MAC & PC

We’ve embraced Macs in the workplace since day one, and getting Macs to play nice in a PC world is old hat for us (we use them ourselves, too). Whether you have Macs now, or have considered getting them for your business, we can help.

COMPARE US

fightingfires

Compare the sambasolutions approach to fighting your own IT fires.

ITproviders

Compare the sambasolutions approach to other IT providers.

WHO WE ARE

Sanaz Ghazi

TRAINING & PROJECT MANAGEMENT

Armin Ghazi

FOUNDER

Sara Akhavan

MARKETING & SOCIAL

NEWSLETTER

We send out a newsletter every week or so. It’s filled with IT tips from the pros that anyone can use, news, product reviews, interesting things we come across during the week, and the occasional tidbit about something we’re up to.

We keep it relevant to our clients: small business owners and normal, non-techie folks. If you like the stuff on our blog, you’ll really like the newsletter.

Addresses are stored in MailChimp and will only be used for this list.

FROM THE BLOG

Armin Ghazi

With several clients moving offices, we’ve been very busy the last couple months helping with due diligence, coordinating vendors, ordering new hardware, and planning for minimal downtime during everyone’s least favorite activity. Fortunately we’ve gotten involved early in the process – during the search and before lease negotiations – so we’ve been able to provide insight that disqualified otherwise attractive spaces and helped avoid unforeseen moving and long-term costs.
 more

CONTACT US

Ready to get started? Give us a call or send us a note.

Mailing Address
Samba Solutions Group
7804-C Fairview Rd., #107
Charlotte, NC 28226

Physical Address
Samba Solutions Group
4108 Park Rd., Suite 410
Charlotte, NC 28209

Phone
(704) 815-3700

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